News Archive

news
25 08 2021

August Bank Holiday Office Closure

Our offices are closed from 5.15pm on Friday 27th August for the August Bank holiday. We will reopen again on Tuesday 31st August 2021 at 09.00 If you have any issues feel free to raise them on our Tenant Portal via https://qube.charterhousepm.co.uk/tenantportal/ and they will be dealt with on our return.... READ ON >>
news
8 July 2021

July Holidays 2021

Please be aware that our office will be closed from 3pm on Friday 9th July 2021 and reopen Monday 19th July at 9am. If you have any maintenance issues please log them on our Tenant Portal, which will be dealt with on our return. If you have an emergency (and the emergency services cannot assist) you can call 0800 083 4659 however this service will incur a charge of £60 plus VAT for each call. Emergency numbers for Otis & Kone ca... READ ON >>
news
27 May 2021

Bank Holiday May Day

Please note that our office will close at 5.15pm Friday 28th May 2021 & reopen at 9am Tuesday 1st June 2021. You can log any urgent maintenance issues by registering and logging onto our tenant portal.... READ ON >>
news
1 April 2021

Easter Holiday 2021

Please note that our office will close at 3pm Friday 2nd April 2021 & reopen at 9am Monday 12th April 2021. If you have any maintenance issues please log them on our Tenant Portal, which will be dealt with on our return. If you have an emergency (and the emergency services cannot assist) you can call 0800 083 4659 however this service will incur a charge of £60 plus VAT for each call. Emergency numbers for Otis & Kone can be fo... READ ON >>
news
20 March 2021

COVID-19

In light of the government guidelines regarding covid-19, we are moving to remote working and a reduced level of staff in the office. We would ask that you email queries in the first instance or log any maintenance issues on the tenant portal. Please bear with us as there may be a delay in getting a response to you. Thank you for your understanding in these difficult and unprecedented circumstances.... READ ON >>