23 December 2019

Bin Info

We write to you in advance of the holidays who some useful information regarding waste management • If you bin collection days is Thursday, collections will be as usual on Boxing Day. The Waste Management team will leave bins out for collection on Christmas Eve to facilitate the Council collection • Your Waste Management Team would be obliged if large items, Christmas Trees, Cardboard boxes, small item of discarded furniture... READ ON >>

11 July 2019

July Holidays 2019

Please be aware that our office will be closed from 4pm on 11 July and reopen Wednesday 17th July at 9am. If you have any maintenance issues please log them on our Tenant Portal, which will be dealt with on our return. If you have an emergency (and the emergency services cannot assist) you can call 0800 083 4659 however this service will incur a charge of £60 plus VAT for each call. Emergency numbers for Otis & Kone can be found... READ ON >>

18 April 2019

Easter Opening Hours

Please note that our office will close at 5.15pm on Thursday 18th April and will re-open on Wednesday 24th April. During our office closure you can either leave a message on our voice mail, email your enquiry to office@charterhousepm.co.uk or alternatively log a maintenance issue on our tenant portal all of which will be responded to on our return.... READ ON >>

17 December 2018

Think SAFETY FIRST

* KEEP FIRE DOORS SHUT * CLOSE ALL ENTRANCE AND EXIT DOORS SECURELY * DO NOT BLOCK EXIT ROUTE WITH PERSONAL ITEMS * NO COMBUSTIBLE ITEMS IN COMMUNAL AREAS... READ ON >>

16 December 2018

Condensation Tips

Condensation in your home Condensation is caused when moisture held in warmer air meets a colder surface like a window or a wall and condenses into water droplets. Is this happens regularly, mould may start to grow, showing as black/green spores. This usually appears on cold outside walls and surfaces and in areas where air does not circulate well. The moisture created can also cause damage to clothes, furnishings and decor... READ ON >>